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Mineral Purifier For Pools

Nature2 Troubleshooting Guide



This page provides the solutions to the most common technical problems, If further assistance is required, please

Call us at (905) 825-5439 or 1-888-647-4004

or

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Problem

Cause

What To Look For

Treatment

Cloudy Water

Frequently caused by improper start up. See section on Start Up.

Poor filtration

Slow filter turnover rates

1. Backwash and clean filter
2. Run filter for 24 hours
3. Increase run time per day

Algae growth

Hazy pool water; may have slightly green appearance

Shock water (with dealer's guidance) and brush pool walls

Unbalanced water

High hardness
High TDS (total dissolved solids)
High pH
High total alkalinity

Balance the pool water

Algae

Green algae

Pea green color; attaches to pool walls; sometimes colors the entire body of water

1. Check pH and adjust if necessary
2. Shock water and brush pool walls
3. Repeat steps 1 and 2 until algae is gone

Black algae

Black spots on pool walls

1. Brush affected areas
2. Shock water
3. Add algaecide
4. Vacuum pool
5. Repeat steps 1 through 4 until algae is gone

Mustard algae

Yellow or brown film on steps or walls

Note: Regular algaecide treatments are recommended for outdoor pools that experience persistent algae problems.
Do not use algae treatments containing either copper or sodium bromide.

Stains

Blue/green

Copper or iron from pool equipment corrosion or water supply

1. Adjust pH and total alkalinity to ideal ranges
2. Vigorously brush stained areas
3. Add sequestrant
4. Run filter
5. Twelve hours later, Shock the pool
6. Test and balance water
7. Test pool water for dissolved metals

Red/brown

Iron or manganese from equipment corrosion or water supply

Black

Manganese in water supply

Metal tarnishing

High native mineral content in water; unbalanced water

Clean with soft cloth and mild detergent
Test water for minerals; use a sequestrant; maintain water balance

Scale

Crusty deposits on pool surfaces

High pH and high total alkalinity

Adjust pH and total alkalinity to ideal ranges.

High TDS (total dissolved solids) or high hardness levels

1. Replace a volume of pool water with water low in hardness and dissolved solids
2. Use sequestrant to prevent scale buildup if high hardness levels are a continuing problem

Equipment

The purifier leaks

A. O-ring missing or improperly seated

Lubricate O-ring with Teflon or silicone lubricant.

Note: Do not use petroleum-based lubricants (will or void warranty). Be sure O-ring is seated properly before securing housing cap.

B. Faulty plumbing

Repair source of leak in plumbing

No flow to purifier

Dirty filter (one indication: pressure is 8-10 psi higher than normal)

Clean or backwash filter so operating pressure is always within 7 psi of a new filter






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and experience, Zodiac brings you the reassurance of top quality equipment in both
design and performance. A real guarantee of efficiency and peace of mind!

Zodiac Pool Systems Canada, Inc.

2115 South Service Rd. W., Unit #3
Oakville, ON L6L 5W2

     

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